Terms and Conditions

Terms and Conditions of Service – Indoor Weather Heating and Air HVAC Services
Effective Date: 04/01/2022

These Terms and Conditions (“Agreement”) govern the provision of HVAC services by Indoor Weather Heating and Air (“Company”, “we”, “us”, or “our”) to the customer (“Client”, “you”, or “your”) in the state of Florida.

1. Scope of Work – We agree to perform HVAC services, which may include installation, repair, maintenance, or inspection of heating, ventilation, and air conditioning systems, as specified in the work order, proposal, or invoice (“Work Order”).

2. Quotes and Estimates – All quotes or estimates are valid for 14 days from the date of issue. Final pricing may vary based on unforeseen conditions or changes requested by the Client. Written approval is required for any additional work.

3. Payment Terms – Payment is due upon completion of the work unless otherwise agreed in writing. For larger projects, a deposit of 30% may be required prior to commencement. We accept payment via [cash, check, credit card, e-check etc.]. Late payments may incur a late fee of 1.5% per month or the maximum allowed by Florida law.

4. Cancellations and Rescheduling – Clients may cancel or reschedule an appointment with at least 24 hours' notice. Cancellations made with less notice may incur a service fee of $40. Emergency cancellations due to weather or force majeure will not incur fees.

5. Warranty
(a) Labor Warranty for Repairs – We provide a standard 60-day labor warranty on all HVAC repairs unless otherwise specified in writing. This warranty covers only the labor involved in the original repair and does not extend to additional parts or unrelated failures.
(b) If a defect in workmanship arises within the warranty period, we will return to diagnose and correct the issue at no additional labor cost. This warranty does not apply to failures caused by misuse, neglect, power surges, acts of nature, or tampering by unauthorized parties.
(c) Warranty service must be scheduled within the warranty period and is valid only for the original Client and location where the service was performed.
(d) This labor warranty is void if payment for the original service was not received in full.

Labor Warranty for New installations - We provide a [1-year] workmanship warranty on labor on new equipment installations. Manufacturer warranties apply to equipment and parts. Warranty is void if the system is altered or serviced by another party, or if maintenance is neglected.

6. Client Responsibilities – The Client agrees to: (a) Provide clear access to the work area; (b) Ensure all pets and minors are safely secured away from work zones; (c) Maintain routine system maintenance to ensure ongoing performance and warranty coverage.

7. Limitation of Liability – We are not liable for: (a) Damages caused by pre-existing system issues; (b) Delays due to weather, supply shortages, or manufacturer delays; (c) Indirect, incidental, or consequential damages, to the extent permitted by Florida law.

8. Permits and Code Compliance – We will obtain all necessary permits unless otherwise agreed. All work will be performed in accordance with local Florida codes and regulations.

9. Force Majeure – We are not liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, labor strikes, supply chain disruptions, or government actions.

10. Dispute Resolution – Any disputes will be resolved through mediation or binding arbitration in accordance with Florida law, unless otherwise required by law. Legal fees incurred due to a dispute may be recovered by the prevailing party.

11. Governing Law – This Agreement shall be governed by and construed under the laws of the State of Florida. Venue for any legal action shall be in the county where services were provided.

12. Amendments – We reserve the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website and/or provided in writing upon request.

13. Entire Agreement – This Agreement, along with any written estimates or work orders, constitutes the entire agreement between the parties and supersedes all prior agreements or understandings, whether written or oral.

By requesting or accepting our services, the Client agrees to be bound by these Terms and Conditions.